Bay Holidays Feedback

Feedback & Testimonials

Our clients return home with some amazing stories, tips & observations.

Here are some of their comments:

Airlines: A380

"I’m back from my A380 trips…definitely go for row 11 (A/B or J/K) on the Qantas A380 – really good seats. I flew on the Qantas First Suite and it was great – as it was the inaugural we got a special Marc Newsome coffee book table ‘Design by Flight’ limited edition. If you’re on a commercial ticket you should consider registering for an upgrade with points – well worth it.

Flew in on Monday on the Emirates A380 in First and that was amazing. Everything is on demand; including the meal service. You can order your meal from the handset like room service at any time. Used the on board shower which was fantastic as well. I think Emirates has set a new benchmark with this product – excellent way to travel.

My transit at Johannesburg was a nightmare due to connecting flight to Mauritius being cancelled – the customer service at that transfer desk is non-existent." - An Industry Colleague

Destination: Italy

"I am just sending a quick note to thank you very much for your organisation of my recent overseas holiday, the flights were good, but more particularly, the transfers that you organised worked really well. I was a little daunted about moving around Italy, however, the train trips were fantastic, and the reserved seats worked perfectly.

I really appreciate all that you did and want you to know that without your extra assistance, we wouldn't have enjoyed it as much as we did." - Paul

Destination: Europe

"We and the Spences has a fantastic time. All travel arrangements and accommodation everywhere we went, worked a treat.
The only hick-up was in Spain at each hotel we got to every night. We were asked for a voucher (but we had none to give). This must have been an oversight somewhere in the system from the agents in Spain as all we had was a list of the hotels we were staying at plus a voucher for the first night in St Jean Pied de Port. Never-the-less, the accommodation was just right and if I ever went on the same trip again, I wouldn't change a thing.

Maybe, if we ever went back to Zermatt in Switzerland, we would stay at the Zermatterhoff Hotel and organise to be picked up from the railway station in the horse drawn carriage!! The walking etc in Switzerland and Spain was sensational and I would thoroughly recommend it as an adventure holiday for any of your clients.

It's now been a whole week since we got back and we really need another break, so we just looked at the points that we have accumulated with BHC and would like to convert these to an exotic weekend somewhere." - Alan & Annette

Destination: Vietnam & KL

"The travel arrangements in Vietnam were very good - Travel IndoChina looked after us very well, especially in Ho Chi Minh City.

I'd use Travel IndoChina again - their staff were very good and always there to assist.

Vietnam Airlines was very good - great aircraft and very good cabin crew.

In summary, we had a great time, thanks largely to the great efforts of you and the Bay Travel team - so thanks very much, your efforts were and are appreciated by the Zahnleiter family." - Peter

We would love to hear from you! Please send your comments to: bhc@baytravelgroup.com.au